TERMS OF SERVICE - COMPOUNDLEARN

Last Updated: November 20, 2025

Agreement to Terms

By subscribing to and using CompoundLearn, you agree to these Terms of Service. If you do not agree, please do not subscribe or use the service.

1. Service Description

1.1 What CompoundLearn Provides:

CompoundLearn is an online educational training platform designed for pharmaceutical compounding professionals. The service provides:

• Training modules about USP compounding standards (<795>, <797>, <800>)
• Educational content regarding pharmaceutical compounding best practices
• Interactive quizzes and knowledge assessments
• Training completion certificates
• Resources and reference materials for compounding pharmacy teams

1.2 What CompoundLearn Is NOT:

CompoundLearn does not provide and is not intended to serve as:

• Legal, regulatory, or compliance consulting services
• Medical, clinical, or pharmaceutical advice
• Patient-specific guidance or recommendations
• Official certification or accreditation recognized by state boards of pharmacy
• Continuing education credits (unless specifically approved and stated)
• Substitute for official United States Pharmacopeia (USP) publications
• Guarantee of regulatory compliance or inspection readiness
• Professional liability protection or compliance assurance

1.3 Educational Purpose:

CompoundLearn is an educational supplement to your professional training and compliance programs. It does not replace your independent responsibility to maintain compliance with federal, state, and local regulations.

2. AI-Generated Educational Content

2.1 Content Development Process

CompoundLearn course materials are created using artificial intelligence technology (large language models) combined with subject matter expert review and quality control processes.

2.2 Content Accuracy and Limitations

While we implement quality control measures and expert review, you acknowledge that:

• Content may contain errors or omissions despite our best efforts
• AI-generated content can include plausible-sounding but incorrect information
• Regulations change frequently and there may be delays between regulatory updates and content updates
• Content must be independently verified against official sources for compliance and operational decisions
• We continuously improve content based on user feedback and evolving standards

2.3 User Responsibility to Verify

You agree that you will:

• Independently verify all information against authoritative sources
• Cross-reference content with official USP publications and current regulations
• Consult with legal and regulatory compliance professionals as appropriate
• Not rely solely on CompoundLearn content for critical compliance decisions
• Exercise independent professional judgment in all matters

3. USP Content Disclaimer

3.1 Educational Content ABOUT USP Standards

CompoundLearn provides training and educational content ABOUT the United States Pharmacopeia (USP) standards and compounding requirements. This content:

• Teaches about USP <795>, <797>, and <800> requirements and best practices
• Is developed for educational purposes to help users understand regulatory frameworks
• Is based on publicly available regulatory information and industry knowledge
• Is NOT taken from or reproduced from official USP publications
• Is NOT endorsed by or affiliated with the United States Pharmacopeial Convention

3.2 Official USP Publications Required

IMPORTANT: You must maintain independent access to current official USP publications (<795>, <797>, <800>) and other applicable regulatory standards. CompoundLearn training supplements but absolutely does not replace these official authoritative sources.

3.3 Verification Against Official Sources

For all compliance-critical decisions, you must:

• Consult official current USP publications
• Review applicable federal regulations (FDA, DEA, etc.)
• Comply with your specific state board of pharmacy requirements
• Follow your organization's policies and procedures
• Seek guidance from qualified legal and compliance counsel

4. User Responsibilities and Professional Obligations

4.1 Licensed Professional Use

CompoundLearn is intended for use by or under the supervision of licensed pharmacy professionals. By using this service, you represent that:

• You are a licensed pharmacy professional OR
• You are using this service under appropriate professional supervision OR
• You are using this service for educational purposes related to pharmacy practice

4.2 Independent Professional Responsibility

You acknowledge and agree that YOU are solely responsible for:

• Regulatory Compliance: Ensuring your pharmacy operations comply with all applicable federal, state, and local laws and regulations
• Professional Judgment: Making independent professional decisions about compounding practices, patient care, and safety
• Quality Assurance: Maintaining appropriate quality control and quality assurance programs
• Staff Training: Providing comprehensive training programs including facility-specific and equipment-specific training
• Current Standards: Staying informed about current regulatory requirements and industry standards
• Professional Licenses: Maintaining all required professional licenses, certifications, and credentials
• Verification: Independently verifying all information obtained through CompoundLearn

4.3 Supplementary Training Tool

You understand that CompoundLearn is one component of a comprehensive training and compliance program and does not constitute a complete compliance solution.

5. Subscription, Payment, and Billing

5.1 Subscription Plans

CompoundLearn is offered on a subscription basis. Pricing and plan details are available on our website and may be updated from time to time with notice to active subscribers.

5.2 Billing

• Subscriptions are billed in advance on a monthly or annual basis depending on your selected plan
• Payment is due on your subscription renewal date
• You authorize us to charge your payment method on file
• Failed payments may result in service suspension after notice

5.3 Price Changes

We may change subscription prices with at least 30 days advance notice to active subscribers. Price changes will take effect at your next renewal date. If you do not agree to a price increase, you may cancel your subscription.

5.4 Taxes

You are responsible for any applicable sales tax, VAT, or other taxes associated with your subscription.

6. Cancellation and Refunds

6.1 Cancellation by You

You may cancel your subscription at any time through your account settings or by contacting us at info@503pharma.com. Cancellations take effect at the end of your current billing period.

6.2 Refund Policy

• First 30 Days: If you are not satisfied with CompoundLearn for any reason, contact us within 30 days of your initial subscription for a full refund, no questions asked.
• After 30 Days: No refunds will be provided for the current billing period. You may cancel to prevent future charges.
• Annual Subscriptions: After the first 30 days, no pro-rated refunds are provided. You may cancel to prevent auto-renewal.

6.3 Termination by CompoundLearn

We reserve the right to suspend or terminate your access for:

• Non-payment after reasonable notice
• Violation of these Terms of Service
• Fraudulent activity or misuse of the service
• Activities that harm our systems or other users
• Legal or regulatory requirements

In the event we terminate your account for cause, no refunds will be provided.

7. Service Availability and Data

7.1 Service Commitment

We strive to provide reliable service and will make reasonable efforts to ensure:

• Regular service availability
• Secure data storage with appropriate backups
• Responsive customer support
• Timely resolution of technical issues

7.2 No Guarantee of Availability

However, we do not guarantee:

• 100% uptime or uninterrupted access
• Immediate resolution of all technical issues
• Compatibility with all devices, browsers, or operating systems
• Preservation of your data indefinitely after account termination

7.3 Service Updates

We may update, modify, or discontinue features, content, or functionality at any time without prior notice as we continuously improve the platform.

7.4 User Data Backup

While we maintain regular backups of our systems, you should:

• Keep copies of any content you upload or create
• Download certificates and completion records for your files
• Maintain independent training records
• Not rely on CompoundLearn as your sole record-keeping system

8. Intellectual Property

8.1 CompoundLearn Ownership

All content, features, functionality, software, and materials available through CompoundLearn (excluding user-submitted content) are owned by CompoundLearn and are protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License to Use

Your subscription grants you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use CompoundLearn for your professional training purposes
• Download or print reasonable portions for your internal training use
• Allow your authorized staff members to access the service under your organization's subscription

8.3 Restrictions

You may NOT:

• Reproduce, redistribute, or resell CompoundLearn content to third parties
• Create derivative works or competing products based on our content
• Remove copyright, trademark, or proprietary notices
• Use automated systems to scrape or download bulk content
• Share login credentials with unauthorized users
• Reverse engineer or attempt to extract source code

8.4 User Submissions

If you provide feedback, suggestions, or ideas about CompoundLearn, you grant us a worldwide, perpetual, royalty-free license to use, implement, and incorporate such feedback without compensation or attribution.

9. Warranties and Disclaimers

9.1 Limited Warranty

We warrant that:

• CompoundLearn will substantially function as described in our service documentation
• We develop content with reasonable care and subject matter expert review
• We implement reasonable security measures to protect your data
• We will make good faith efforts to correct material errors brought to our attention

9.2 DISCLAIMER OF OTHER WARRANTIES

EXCEPT AS EXPRESSLY STATED IN SECTION 9.1, COMPOUNDLEARN IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of accuracy, completeness, or currency of content
• Warranties of merchantability or fitness for a particular purpose
• Warranties that content is error-free or meets all your requirements
• Warranties that use of our service ensures compliance with any specific regulatory requirement
• Warranties regarding third-party content or external links

9.3 Professional Responsibility

We specifically disclaim any warranty that use of CompoundLearn alone satisfies your training obligations, compliance requirements, or professional responsibilities.

9.4 Regulatory Changes

We do not warrant that content reflects the absolute latest regulatory changes at all times. Regulations evolve continuously and you are responsible for monitoring current requirements.

10. Limitation of Liability

10.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPOUNDLEARN'S TOTAL LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO COMPOUNDLEARN IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10.2 Excluded Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPOUNDLEARN SHALL NOT BE LIABLE FOR:

• Regulatory actions: Penalties, fines, warnings, or enforcement actions by regulatory authorities
• Compliance failures: Failed inspections, compliance deficiencies, or audit findings
• Business impacts: Lost profits, business interruption, or lost business opportunities
• Professional liability: Claims arising from your professional practice or patient care
• Consequential damages: Any indirect, incidental, special, consequential, or punitive damages
• Reliance: Decisions made based on CompoundLearn content without independent verification
• Third parties: Actions or omissions of third parties

10.3 Basis of the Bargain

You acknowledge that these limitations of liability reflect an agreed allocation of risk between you and CompoundLearn and are reflected in the subscription fees charged. These limitations will apply even if any limited remedy fails of its essential purpose.

10.4 Applicable Law

Some jurisdictions do not allow limitations on implied warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless CompoundLearn, its affiliates, officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• Your use or misuse of CompoundLearn
• Your violation of these Terms of Service
• Your violation of any applicable laws or regulations
• Your professional practice and patient care activities
• Compounding activities or preparations you create
• Content you submit or upload to the service
• Any negligence or willful misconduct on your part

12. Acceptable Use Policy

You agree NOT to:

• Use CompoundLearn for any unlawful purpose
• Violate any applicable laws, regulations, or third-party rights
• Share your login credentials with unauthorized individuals
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or download content in bulk
• Interfere with the proper functioning of the service
• Harass, abuse, or harm other users
• Impersonate others or misrepresent your affiliation
• Use the service in any way that could harm CompoundLearn's reputation or business

Violation of this Acceptable Use Policy may result in immediate termination of your account without refund.

13. Privacy and Data Protection

Your use of CompoundLearn is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection and use practices.

14. Communications

14.1 Electronic Communications

By subscribing to CompoundLearn, you consent to receive electronic communications from us, including:

• Service-related announcements and updates
• Billing and payment confirmations
• Responses to your inquiries
• Educational content and platform updates
• Marketing communications (you may opt out of marketing emails)

14.2 Contact Information

For questions, support, or concerns:

Email: info@503pharma.com

You agree to keep your contact information current in your account settings.

15. Modifications to Terms

15.1 Right to Modify

We reserve the right to modify these Terms of Service at any time. We will provide notice of material changes by:

• Posting updated terms on our website with a new "Last Updated" date
• Sending email notification to your registered email address (for material changes)
• Displaying a notice when you log in to the service

15.2 Effect of Changes

Changes become effective 30 days after notice is provided. Your continued use of CompoundLearn after the effective date constitutes acceptance of the modified terms.

If you do not agree to the modified terms, you must cancel your subscription before the effective date.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Texas, United States, without regard to its conflict of law provisions.

16.2 Jurisdiction

Any disputes arising from these Terms or your use of CompoundLearn shall be resolved in the state or federal courts located in Dallas, TX. You consent to the personal jurisdiction of such courts.

16.3 Informal Resolution

Before filing any formal legal action, you agree to first contact us at hello@compoundlearn.com to attempt to resolve the dispute informally.

17. General Provisions

17.1 Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and CompoundLearn regarding use of the service and supersede all prior agreements and understandings.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your subscription without our prior written consent. We may assign these Terms without restriction.

17.5 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and CompoundLearn.

17.6 Survival

Sections that by their nature should survive termination (including but not limited to disclaimers, limitations of liability, indemnification, and dispute resolution) will survive termination of these Terms or your subscription.

18. Acknowledgment and Acceptance

By clicking "I Accept" or by subscribing to and using CompoundLearn, you acknowledge that:

• You have read and understood these Terms of Service
• You agree to be bound by these Terms
• You understand CompoundLearn is educational training, not compliance consulting
• You will independently verify all information against official sources
• You understand content is AI-generated with expert review and may contain errors
• You maintain independent access to official USP publications
• You are responsible for your own regulatory compliance and professional practice
• You accept the limitations of liability and disclaimers outlined above